1. Introduction
At CalenSync, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our scheduling services. We aim to comply with the Personal Data Protection Act of Singapore while providing a seamless experience. If you have any questions, feel free to reach out to us using the contact details provided below.
2. Information We Collect
We collect personal information such as your name, email address, phone number, and time zone preferences when you sign up or schedule a meeting through CalenSync. Additionally, we may gather calendar data when you integrate tools like Google Calendar or Outlook with our service. Usage data, such as IP addresses and browser details, is collected to improve our platform’s functionality. All data collection is designed to enhance your scheduling experience and ensure efficient service delivery.
3. How We Use Your Data
Your data is used to facilitate meeting scheduling, send reminders, and generate video conferencing links through integrated platforms like Zoom or Microsoft Teams. We may analyze usage patterns to optimize our services and provide personalized time slot recommendations based on your usage. Your contact details help us notify you of booking confirmations or changes. Everything we do with your data is aimed at making your experience with CalenSync smooth and reliable.
4. Storage and Security of Data
We store your information on secure servers with encryption and conduct periodic security checks to protect it from unauthorized access or breaches. Data is retained only as long as necessary to provide our services or comply with legal obligations, typically up to 12 months after your last interaction with us. These measures ensure our systems remain robust against potential threats. Your trust is important to us, and we take every step to keep your information safe.
5. Sharing Your Data
We may share your data with third-party service providers, such as Zoom or Google, to enable integrations you choose to use. These partners are bound by strict confidentiality agreements and PDPA compliance. We do not sell or disclose your information to unrelated parties for marketing purposes. Any data sharing is limited to what’s necessary for service delivery.
6. Your Rights
Under the PDPA, you have the right to access, correct, or request deletion of your personal data held by us. You can also withdraw consent for us to process your information at any time, though this may limit your ability to use our services. To exercise these rights, simply contact us with your request. We’ll respond within 30 days to ensure your preferences are respected.
7. Cookies and Tracking Technologies
CalenSync uses cookies to enhance your experience, such as remembering your preferences and analyzing site usage. These technologies help us understand how you interact with our platform and improve its performance. For detailed information on cookies, please refer to our Cookie Policy. We’re transparent about these tools and give you control over their use.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, we’re here to assist you. Please don’t hesitate to get in touch with us. Our contact details are as follows:
Email: info@calensync.com
Phone: +65 6254 8490
Address: 11 Jln Ampas, Singapore 329514